Travel Company Boss Caught-Up In His Own Company’s Poor Service

There is nothing so annoying like being caught up in those long check-in queues at the airport. Worse when you are the boss of that travel company.
Philip Meeson the chief executive of Jet2Holidays.com , launched a very public expletive-ridden attack on sluggish check-in staff when he became frustrated by the length of the queue while carrying out a ‘spot check’ visit at Manchester airport.

He is reported to have marched to the desk and began his verbal assault on his staff, using a string of four-letter words and gaining the applause of many passengers stuck in the queue.

The upset staff called police who warned the abusive man about his future conduct and behavior.

Mr Meeson later said “We are family-friendly, we’re a leisure company taking people on holiday and I don’t want customers having to queue”.

I just hope after experiencing the pain of waiting in long queues, Mr Meeson is going to do something about his company’s check-in staff to speed up the process.

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